Terms of
Service.

1. Acceptance and operator

These Terms of Service (“Terms”) govern your access to products and services operated by Hangzhou FrameFlow Information Technology Services Co., Ltd. (“FrameFlow,” “we,” “us,” or “our”). By accessing or using a service that links to these Terms, you agree to them.

If you download one of our apps from Apple’s App Store, your use of that app is also subject to the Apple Standard End User License Agreement (EULA), unless a custom license agreement is presented for that app. If these Terms conflict with Apple’s mandatory terms, Apple’s terms control to the extent of the conflict.

2. Our services

FrameFlow develops and operates software products, websites, and supporting services. Features may change as products evolve. We may add, improve, restrict, or discontinue features, subject to applicable law and our obligations to customers who have paid for ongoing access.

You are responsible for your device, connectivity, and any third-party account required to obtain or use a service, such as an Apple Account.

3. Pinlist and Pinlist Pro purchase terms

Pinlist helps users discover and follow apps, compare App Store pricing across countries or regions, view subscription information, and track product updates. Availability and accuracy of third-party App Store information can vary by storefront, currency, time, and data source.

Lifetime Pro

Pinlist Pro Lifetime is a one-time, non-consumable purchase. The localized price is shown before confirmation. A valid purchase permanently unlocks the applicable Pinlist Pro entitlement for the purchasing Apple Account, subject to Apple’s restoration and platform rules.

Features and restoration

Pro currently includes enhanced multi-region price comparison, price history, a custom comparison target, expanded favorites, and supported synchronization features. Product details shown in the app at the time of purchase form part of these Terms. Eligible purchases can be restored using “Restore Purchases.”

Former support products

Valid purchases or offer-code redemptions from former Snack, Coffee, and Pizza support tiers continue to receive the legacy Pro entitlement described when they were offered. Removing those products from sale does not revoke an earlier valid entitlement. Refunds or revoked transactions may remove access.

4. Payments, taxes, and refunds

Digital purchases in our Apple apps are processed by Apple using Apple In-App Purchase. Prices and applicable taxes may vary by country or region. We do not receive your complete payment-card information.

Requests for an App Store refund must be submitted to Apple and are governed by Apple’s policies and applicable law. If a verified payment is reversed, refunded, expires, or is revoked, the related paid entitlement may end.

5. Acceptable use

You may not misuse our services, interfere with their operation, bypass access controls or purchase verification, scrape them at a level that harms service availability, introduce malicious code, use them unlawfully, or infringe the rights of others.

You may not misrepresent product data as guaranteed financial, legal, or commercial advice. App Store prices and availability displayed by Pinlist are informational; the price and terms shown by Apple at purchase time control.

6. Content and intellectual property

Our products, code, designs, branding, and original content are owned by FrameFlow or its licensors and are protected by applicable laws. These Terms grant you a limited, personal, non-exclusive, non-transferable right to use our services as intended.

Third-party names, icons, product information, and trademarks remain the property of their respective owners. Displaying them for identification or informational purposes does not imply endorsement.

7. Third-party services

Our products may interact with services operated by Apple, Cloudflare, RevenueCat, and other providers. Their services are governed by their own terms and policies. We are not responsible for third-party outages, changes, or decisions outside our reasonable control.

8. Availability and disclaimers

We aim to provide reliable and accurate services, but services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability or that third-party data is complete, current, or error-free.

Nothing in these Terms excludes warranties, remedies, or liability that cannot legally be excluded. Where permitted, our aggregate liability relating to a paid service will not exceed the amount you paid us for that service during the twelve months before the event giving rise to the claim.

9. Suspension and termination

You may stop using our services at any time. We may suspend or restrict access when reasonably necessary to protect users or services, investigate misuse, comply with law, or enforce these Terms. We will consider paid access obligations and provide notice where reasonably practicable and legally required.

10. Changes, governing terms, and contact

We may update these Terms as our products or legal obligations change. We will post the updated Terms and effective date, and provide additional notice where required. Changes do not retroactively reduce rights already required by law.

These Terms are governed by the laws applicable to the operating entity, without limiting any mandatory consumer protections available in your place of residence. Disputes should first be raised with us so we can try to resolve them promptly.